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Nurturing a long-term customer relationship is critical to the success of any business- and to you personally! Those relationships build customer retention and drive referral of future business.
Independent studies have shown...
- It costs 6 times as much to acquire a customer than to keep one.
- Returning business is 25% more profitable than new business.
- 70% of business to business customer defections are due to nothing more than a general feeling of indifference from their supplier.
One of the key ingredients to developing a successful business is maintaining high-touch and consistent communication that expresses your commitment to a relationship of trust. Your customers need credible and significant communication. Including unique customer appreciation cards as part of your on-going communication strategy will express your gratitude and build upon the relationship you have created in serving your customers well.
Heartfelt's customer relationship cards, with distinctive, customized messages, say more than the traditional "Thank you". Use our specially designed custom message cards to express your sincere wish for their continued business, explain additional products and services that may be of interest, ask for referral of business, or offer valuable industry information.
99% of greeting cards get read-
Best of all, 10% of card sales benefit a nationally recognized charity.
The mission statement of the charity you choose is imprinted on the inside of each greeting card.
Simple Steps in Creating Your Card
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